MVP
< RETURN TO WORKS
Systems Change

The Pivotal Network

A professional development network of teachers supporting first-generation low-income (FGLI) students. I helped facilitate design sprints, manage our website, and lead research among FGLI students.

[ View Full Project PDF ]
a line drawing of an educator writing with a pen

SKILLS

Project Management
Client Management
Facilitation

OUTCOMES

  • 94% membership retention
  • Produced website and annual report

PROJECT DOSSIER

Problem and Background

Hoxby and Avery observed that talented students from first-generation & low-income (FGLI) backgrounds were systematically not applying to or attending the schools that would maximize their academic or earning potential. They called this phenomenon undermatching.

The Pivotal Network came into being to address undermatching, while recognizing the nuances of a talented FGLI student going to college. Often, an FGLI student’s success is discussed as being a solely individualistic achievement. While these students are undeniably talented, hardworking, and resilient, this individualistic framing ignores the importance of peers, families, and teachers in forming the support network that propels students to college. Secondly, the choice of going to a college that would “match” a talented student’s potential can come with tradeoffs. The prevalence of imposter syndrome and survivor’s guilt among FGLI students underscores the strain of leaving one’s home culture to join a top university’s often upper-middle class culture. Furthermore, for the student’s community of origin, an FGLI student moving to a top school can signal a loss in talent, or educational capital, for the community in which the student was raised.

Approach/Solution

The Pivotal Network intervened to address undermatching through an innovative strategy. We rejected the individualistic story of success and instead honored the peers, families, and teachers that are so often instrumental in supporting FGLI students in their journeys to college. We did so by inviting teachers who wrote recommendation letters for their FGLI students to join our network, so that we could recognize and build on their contributions. Working with teachers offered further strategic value by establishing a reciprocal relationship between universities and FGLI students’ communities of origin.

Organization Goals & My Contributions

Organization Goal My Contribution
1. Identify and recruit Pivotal Educators Interviewed teachers about their experiences and to invite them into The Pivotal Network.
2. Co-design a network model Facilitated co-design sprints with 50+ high school teachers at Title I Schools, piloting solutions for improving college attainment.
3. Establish a professional learning community Coordinated teacher engagement on our digital professional network platform. Maintained 94% retention rate in 2nd year.
4. Conduct further research on inequity in higher education Designed a qualitative research project with 20 first-generation low-income college students around challenges with belonging and the “hidden curriculum.”
Evergreen: Communicate Our Value Designed the website, social media accounts, and newsletter using Canva and Wordpress.
Evergreen: Stay Organized and Communicative Used Asana to coordinate a suite of simultaneous projects. Diligent note-taking and meeting scheduling